July 7, 2008
Biznology Blog by Mike Moran
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Am I Helping a Spammer? Yes!
First off, I should say that I didn't mean to. But it has given me some pause to see what happened. It's not a big thing, but it is a little embarrassing because I try to be squeaky-clean, which means looking squeaky-clean to others, too. The best way to look ethical is to be ethical, but sometimes you can be careless and look bad even when you're not. Let me tell you what happened to me.
I'd like to start by explaining why this is so important to me. I've written at length with Bill Hunt in our book on search marketing, and even more deeply in my second book and in this blog, about being an ethical marketer. It's a big part of what I stand for. So, I don't want any association with spam and any other kind of unethical marketing. I've been wrongly accused of being a spammer in the past, which I scream bloody murder about (maybe a bit too loudly, in retrospect), and it has sensitized me to avoiding anything that might look wrong.
So, I was a bit taken aback when I was scanning my Google Alert and saw this story on how I have been attacked by spam links on my blog. At first, I thought, "no way," but upon further review, Scott Allen's story is totally correct.
Scott never accuses me of being part of any spam scheme because he knows that I had nothing to do with it, so I am not concerned that anyone would get the wrong idea about me. (OK, in my paranoid mind, I am a little concerned.) But it sure does make me look careless, probably because I was careless.
I am very careful in some ways. I have a human detector on my blog to stop all robot spam comments and I manually approve each and every comment that goes there. So, I must have approved the three identical comments on that blog entry that Scott pointed out. I just approved them far enough apart in time that I didn't remember seeing them before.
That's where the carelessness comes in. I though that I could just look at each comment individually and decide whether it was spam or not, but I clearly can't do that. I forget what I have seen before and approve it again if it seems to be on subject, which this one was. I actually try to post comments that seem a bit odd to me because I don't want to censor folks unless I am rather sure they are up to no good.
But it certainly looks embarrassing to see three identical spam comments in the same entry. At first, I thought I should just delete them as quickly as possible, but then I thought that it would mess up Scott's perfectly good story, because people would link to my blog and the spam would be gone. It would look like Scott was inaccurate when he is right on.
But then I thought that leaving the stuff out there just makes me look clueless in front of more and more people, and it in fact rewards the spammer every day it is out there. So that doesn't seem great either. I thought about it over the weekend and decide to post this piece and then link to it from that same blog post with a comment of my own.
I think it's instructive to write about all of this, however, because it shows the kind of problems you can have when you run a blog, which I urge many of you to do. Even if you do your best, you might sometimes be attacked by spammers, and they'll win.
Posted by MikeMoran at July 7, 2008 10:21 PM
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Comments
After running a collectors forum for some years and constantly trying to find the right balance between not censoring and not letting too much through that will offend readers (who then complain to me that I should moderate discussions) I can relate to your concerns about how to deal with this old comment spam.
I remain unconvinced that leaving the comments out there is a good idea though. After all you are giving the bad guys extra visibility and free links to their Website, too.
Posted by: Klaus Johannes Rusch at July 8, 2008 8:57 AM
I think it is difficult to tackle all that spam messages even after having Akismat(I am talking about Wordpress). Number of spam messages is in hundreds even on my PR1 Blog and am wondering to think that how much spam will be received with PR4-5. We can't blame or whatever because it is not an easy task to do.
Posted by: Matt at July 8, 2008 11:30 AM
Hi Mike --
With a high comment site, it is easy to see how the site owner could approve the same comment multiple times, if spaced apart in time.
Idea for a wordpress plugin: detect intra-site comment dupes or near dupes, using some measure of approximate string similarity. This is possible, as there are good algorithms for detecting semantically similar strings.
But what about the spammer who hits your site with a spam recycled comment just once? It is too much to ask of the site owner to check if the comment is novel, or recycled across the blogosphere.
Idea for a wordpress plugin: in batch mode each night, take some sequence of words from new comments and run them against Google. This could detect exact comment dupes, and alert the site owner.
The obvious problem with that is spammers using automation could add optional adjectives in the post randomly, defeating the match. I don't have an solution to that one.
Cheers
Alan
Posted by: alan rimm-kaufman at July 8, 2008 5:27 PM
Hey Mike!
Great response to the spam post. I apologize if my post made you look careless...that was not my intent at all.
In fact, it was more to show that even the best can get hit. Just a few days earlier, I was very close to hitting "approve" on one of those comments as well, and then I got distracted and went off to do something else. By then next morning, another copy of the same comment came in on two separate blogs, along with some reports from plugin testers, and then we started looking in to it more, only to discover how widespread this was.
Don't be embarassed at all...the situation simply shows how sly and heinous the spam problem can be. I never once thought you looked clueless. In fact, I think you have a lot of great content on your blog.
It was a good call to simply add your own comment after the spam ones with a link to the new post. I like the instructional approach - that will be really helpful to you readers. :)
@Alan: BTW great ideas for plugins! You should develop those. :)
Posted by: Scott Allen at July 9, 2008 1:14 AM
Thanks, Scott, for your kind interpretation. :-)
I meant to leave a comment on your blog but I have been traveling this week and my online time is rationed. Nice job on the sleuth work and thanks for commenting.
Posted by: Mike Moran at July 9, 2008 2:02 AM
