January 14, 2008

Biznology Blog by Mike Moran

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Making the Free Thing Work

Free!

Last week, I criticized BusinessWeek for an article that told small businesses to steer clear of Web 2.0, which I think is bad advice. Thinking about it, I do understand that Web marketing can be frustrating, but small businesses with small budgets might need to put up with some frustration. They may need to "make the free thing work."

Making the free thing work is something my wife and I talk about a lot. We've got four growing children and things can be expensive, so we spend lots of time living with the limitations of the free thing.

Yes, private school would be better, but public school is free, so maybe we can supplement what they are getting. Sure, hiring a tutor would be nice, but maybe we could tutor them at home based on what we know.

I have a 28-year-old TV in my office. Why? Because it still works. When it conks out, then I'll find out what high definition is all about. Until then, I don't miss what I don't have.

I bike a lot in the summer, but my bike cost $10 at a garage sale. And I like that because I can park it anywhere without stressing about it getting stolen. Geez, the lock cost more than the bike.

You get the idea. There are lots of areas in life when you can make do with the free (or at least the cheap) thing. But sometimes you have to put in a little effort to make it work.

It takes time, effort, and patience to tutor your own kids. (Did I mention patience?) That TV has a problem with the volume control, so I've had to futz with it a lot to make it work. (Now, no one is allowed to adjust the volume except through the remote for the cable box.) That bike is a steel 1970 Schwinn that is a lot heavier than any bike made today, so it takes more effort to ride. (I tell myself I get a better workout.)

What's this have to do with marketing? Plenty.

Check out my Skinflint Guide to Internet Marketing for a bevy of ways to make the free thing work. Free tools and free techniques are exactly what small businesses need to do. Yes, they are more work. Yes, they can be frustrating. But small businesses must decide to put in the time and deal with the frustration to make the free thing work. If they try a few things for a while, they'll eventually land on a couple that work, which will give them an edge over all those that lament about how Internet marketing is too hard or costs too much.

What about your company? Do you try what's out there for free? Or do you just complain about what a pain it is and how you can't afford it? That's not what successful small businesses do with the Internet.

Posted by mikemoran at January 14, 2008 12:39 PM

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Comments

Mike,

I LOVED your article on putting up with 'free' for small businesses.

I am TOTALLY that way. I'm still a fairly small business, and have to pace myself on what I want to spend my money on vs. what I'm willing to invest in to make my job more simplified - and it always seems as if marketing is one of those essential things that rates low on my budget priority list.

I'll be checking out your link and resources this afternoon - just as soon as I'm done doing my daily 'free' marketing!

Thanks for reminding me that a shoestring budget is sometimes the norm, and to keep plugging away at it!

Susan

Posted by: Susan Allred at January 17, 2008 10:05 AM

Nice post Mike.

I totally agree with you and the way you put things in perspective. Surely if you have a large bank roll to count upon you wouldn't bother going through the frustration of getting the "free" tool to work.

But when budget is limited and you want to compete with the world then putting in the effort of configuring the "free" tool to work properly is well worth the effort in the end.

On the web there are plenty alternatives of "free" tools out there for every imaginable aspect of web development. CentOS, Google Analytics, IBM Omnifind Yahoo Edition Search Engine, VMware Server, Drupal just to name the ones we are using, but there are plenty more out there.

Jahangir

Posted by: Jahangir at January 21, 2008 3:26 AM

Thanks Jahangir, I am especially gratified to hear you are using our OmniFind search product. It's a free way to offer site search for any Web site with fewer than 500,000 pages.

Posted by: Mike Moran at January 21, 2008 5:26 AM

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