November 19, 2007

Biznology Blog by Mike Moran

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"Mistakes Make Me Feel Like a Clown"

sad clownNobody ever wants to make a mistake. From the time we are children, we get corrected. We are told how to do better. For many of us, the feelings that come along with the mistakes are the worst part—we'd do anything to avoid feeling them. But the only way to avoid those feelings completely, we tell ourselves, is to avoid mistakes. The way that plays out in real life is to avoid risks, chances, experiments, and everything we actually need to do to succeed at Internet marketing. What can you do when mistakes make you feel like a clown?

The first thing to do is to realize that this is not rational. It makes no sense for you to avoid all risk-taking to prevent mistakes. You know that you are preventing success when you do this. But that doesn't mean that it's easy to stop.

The fear of making a mistake, the abject terror that you might feel at the consequences ("I might lose my job" or "I will be a laughingstock"), and the depression that can follow can provoke even more anxiety the next time. Because we all make mistakes no matter what lengths we go to attempting to prevent them. And each one can sometimes feel worse than the last. The thought of making a mistake can fill some people with dread.

But even if your reactions are less extreme, you might still be engaging in avoidance behavior. You might be playing it safe.

If you are, you need to realize that the Internet is making "playing it safe" a very dangerous game. If you are playing it safe, while your competitors are beginning to experiment, then you are losing ground to them every day. Because you are standing still while they improve. And that is the biggest mistake of all.

So, when I say "do it wrong quickly," does a cold shudder run through your body? Do you tense up just thinking about being responsible for a mistake? If so, you need to change your self-talk—that little voice inside that speaks to you all day. That voice is telling you about all the scary and awful things that will happen when you are wrong.

Instead, you need a new song playing in your head. I say, if mistakes make you feel like a clown, then it's time to cue the calliope music. Stop making every decision life and death, and start looking at every marketing maneuver as part of a negotiation with your customer. You try something and the customer might respond favorably—or not. Then you try again.

By making lots of little "mistakes" you eventually find the winning formula. You just need to get past that voice in your head that triggers those nasty feelings we all want to avoid. Then you'll be in your way to doing it wrong quickly.

Posted by mikemoran at November 19, 2007 6:20 AM

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Comments

We all make mistakes and unfortunately some are a little more significant than others. Whether it be in business or on a personal level, although both can be identified as personal, we learn from our mistakes and thus, should expect them. I have come to actually laugh at my minor mistakes when the only one being affected is myself. In marketing, what some people might call a big mistake is often not a mistake at all but rather, a learning process to place the numbers in one's favor. I have learned this time and time again promoting an industrial supply directory, which by the way took several mistakes to get it where it is today.

Posted by: Conrad at November 19, 2007 6:06 PM

On top of everything, we need to remember that our society reinforces "risk-averse" attitude. When it comes to business, it is even worse. To change risk-averse cultures, companies must change their recognition system and reward those who have failed in an attempt to succeed.

In addition to that, senior leaders need to stop promoting those employees who have never failed because they haven’t even tried to do something different or challenge the status quo.

Georgete

Posted by: Georgete at November 22, 2007 11:14 AM

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