June 20, 2007

Biznology Blog by Mike Moran

« Search Marketing for Direct Marketers | Main | Creating Your Search Marketing Business Case »



Punishing Yahoo! for Not Being Google

The headlines blare an age-old story, where the designated grown-up brought in to grow the high-flying young company has been sacked, replaced by the original founder. Can Jerry Yang restore Yahoo! to its glory days? It worked for Apple, but will Yahoo! be equally fortunate?

I think that question is flawed.

Yahoo! is actually a highly successful company that has one big problem—it's not Google. I once thought that this was a problem only in the financial markets. I thought that Yahoo!'s management knew that it could be highly successful without beating Google at its own game. But when the CEO is forced out, that shows you that this is more than an image problem—it's affecting the company's strategy.

Now I am not smart enough to know whether Terry Semel was doing a good job or a bad job. But I do know that Yahoo! is a winning company with tremendous assets. And they've beaten Google in several important areas, with FlickR and Yahoo! Answers. And while they are a distant #2 in search, they have maintained that position when companies like Microsoft have seen their share eroded significantly. Yahoo! looks like an underachiever only when compared to Google.

Now that doesn't mean that Yahoo! can't make more of its assets than it does. I have always wondered why Yahoo! wasn't the first to a deeper personalized search, but Microsoft beat it there in paid search and Google is quickly outstripping Yahoo! in organic search, as both competitors create search results that are customized based on what is known about the searcher. Because Yahoo! has a much deeper relationship with many of its searchers than its competitors do (because of its lead in mail and other Internet content properties), you'd think that it would have more personal information at its disposal and could do a better job in personalization.

And perhaps it will. Yahoo! is a strong company right now but it suffers from having even greater potential. Unfortunately, I am reminded of baseball manager Casey Stengel, who once remarked that "Potential means you ain't done nothing yet." Yahoo! has done a lot, but it suffers in comparison to Google. To me, we'd be better off evaluating Yahoo! on its own merits rather than as Google's kid brother. There's plenty of room to succeed on the Internet without being Google, and Google hasn't shown a strong ability to move beyond search yet. No one should underestimate Google, but I think we are in a period where we are underestimating the value of what Yahoo! does well.

So often we cover these companies as though business is winner-take-all. It's not. Certainly, anyone would rather be #1 than #2, but if the next CEO of Yahoo! accepts being #2 to Google in search (while still investing and improving there), while taking advantage of Yahoo!'s other competencies, we might all start to see that Yahoo! has a pretty nice business going. Maybe this is the perfect time for someone new to take the reigns because expectations have now been dampened. The conventional wisdom is that Yahoo! has failed because it's not Google. Maybe now it can be the best Yahoo! it can be.

Before I let you go, please don't forget to enter the contest to win a free pass to the Internet Strategy Forum Executive Summit. The two-day pass for July 19th and 20th is worth $300. Robert Scoble has just been added to the speaker list. All you have to do is send me your worst horror story of someone who just wouldn't experiment—who refused to "do it wrong quickly." Enter now.

Posted by MikeMoran at June 20, 2007 6:24 AM

Trackback Pings

TrackBack URL for this entry:
http://www.mikemoran.com/mt/mt-tb.cgi/276

Comments

The problem is having Wall Street tell you how to run your business. Google and Yahoo! are as much the same as they are different. Yahoo! wrapped their search around a ad sponsored portal, Google did not. Had Yahoo! Search provided a search only portal, things may be a bit different.

As a company that uses both paid search services, having one without the other will not leverage the strengths of each company.

As I said, they are as much the same as they are different. But who is to say which is the best business model for the share holders? It certainly is not Wall Street.


Frank Muto
President
FSM Marketing Group, Inc.

Posted by: Frank Muto at July 20, 2007 1:03 PM

I agree, Frank. I think Google has made some better choices, but Yahoo! (as you say) is letting the financial markets pressure it into some decisions. Perhaps those decisions are correct, but only time will tell.

Posted by: Mike Moran at July 21, 2007 10:28 PM

Post a comment




Remember Me?

Human detector: Please enter the letter "u" in the field below to help fight automated spam comments:

(you may use HTML tags for style)