I make many appearances for private companies, but also appear at some public conferences when time permits. You can check out my previous speaking engagements (the public ones), but don't miss my upcoming public events:
November 5 at the Marketing Executives Networking Group (MENG) in New Jersey
Do You Know What Your Customers Are Saying About You?. Time was that there wasn't much way to find out. But now your customers are talking to each other on blogs, Twitter, message boards and many other social media venues. Do you know how to listen to what they are saying? Do you know how to engage with them? Do you know how to protect your reputation when that talk gets out of control? Find out how smart companies are listening to their customers in brand new ways and starting a new kind of dialogue in social media.